Officer Survey - The all-in-one platform built for the public sector

The all-in-one platform built for the public sector

The all-in-one platform

Officer Survey provides law enforcement agencies with the tools they need to build relationships with the communities they serve and measure procedural justice based on officer interactions.

The all-in-one platform

Tools To Help You Succeed

Getting started is easy

Build trust and transform your community — no setup friction, no engineering support, no hassle.

Proven track record

Engagement tools to help you build a better community, with detailed reporting to measure impact on key segments.

Structured for your success

Trusted, reliable partner with the expertise & track record to help you reach your goals. Designed for law enforcement by law enforcement.

HOW IT WORKS

Problem
Police departments currently do not have an effective way to measure their officers’ customer service abilities in the field.
Solution
Officer Survey is a tool that allows community members to rate their interactions with police officers and provide feedback for improvement.
Problem
Police departments currently do not have an effective way to measure their officers’ customer service abilities in the field.
Solution
Officer Survey is a tool that allows community members to rate their interactions with police officers and provide feedback for improvement.
Problem
Poor customer service can damage trust and accountability in law enforcement agencies and lead to negative perceptions and complaints from community members.
Solution
The data collected through Officer Survey can be used by police departments to assess the customer service skills of their officers, identify trends and patterns, and identify opportunities for training and development.
Problem
Poor customer service can damage trust and accountability in law enforcement agencies and lead to negative perceptions and complaints from community members.
Solution
The data collected through Officer Survey can be used by police departments to assess the customer service skills of their officers, identify trends and patterns, and identify opportunities for training and development.
Problem
The inability to measure and track customer service can prevent police departments from addressing issues or gaps in their officers’ performance and recognizing excellence in customer service.
Solution
Officer Survey can also help police departments demonstrate transparency and accountability to the community by making the data and results available to the public and using the feedback to inform and enhance their customer service policies and practices.
Problem
The inability to measure and track customer service can prevent police departments from addressing issues or gaps in their officers’ performance and recognizing excellence in customer service.
Solution
Officer Survey can also help police departments demonstrate transparency and accountability to the community by making the data and results available to the public and using the feedback to inform and enhance their customer service policies and practices.

Your community has feedback. Are you listening?

Quickly launch one or multiple surveys and polls to measure your community’s sentiment. Get more context by gathering feedback and quickly identify areas of improvement.

Post-Interaction Officer Surveys

The most comprehensive and powerful tool yet.

Post-Interaction Officer Surveys

Officer Survey allows citizens to give immediate feedback on their interactions with responding officers, including dispatched calls and traffic stops. By using proprietary algorithms, agencies can identify and address any problematic behaviors.

Officer Survey has been successful in helping agencies improve their relationships with the community and provide better service. By utilizing this solution, agencies have reported a high response rate of over 50%, an average overall satisfaction rate of 97%, and a reduction in complaints.

By collecting valuable feedback from citizens, agencies can identify and address any issues or concerns, leading to a more positive and effective relationship with the community.

Post-Interaction Officer Surveys
Community Engagement Surveys

Community Engagement Surveys

Community Engagement Surveys

By engaging with residents and discovering your community’s needs, you can create a more positive and effective relationship with the people you serve. Customizable surveys on any topic allow you to gather valuable insights and feedback from community members, and this ongoing dialogue can help improve public perception of policing.

By actively seeking out and responding to the needs of your community, you can build trust, foster collaboration, and create a stronger, more united community. Take advantage of this opportunity to make a positive impact and create lasting change – engage with your residents and start collecting ongoing feedback today.

Employee Engagement Surveys

Employee-Surveys

Improve employee satisfaction and gather valuable feedback by creating surveys on any topic and sharing them internally. This can help you better understand the needs and concerns of your employees, identify areas for improvement, and create a more positive and supportive work environment.

Retain your valued and hardworking officers by conducting surveys and gathering their feedback. Keep them from leaving for other agencies – take proactive steps to understand their needs and concerns and create a positive and supportive work environment. Start conducting surveys today to improve retention and ensure your organization’s success.

The average cost to recruit, hire and equip a police officer is nearly $100,000. Protect your investment by listening to your officers and increasing engagement. Measure their happiness, understand their pain points, and boost morale and productivity. 

Employee-Surveys
Campus-Policing

Campus Police Surveys

Gather student feedback through satisfaction surveys.

Campus-Policing

Improve satisfaction with campus police services by conducting campus-wide student satisfaction surveys. By gathering feedback from students, you can better understand their experiences with campus police and identify areas for improvement.

By gathering and analyzing student feedback through satisfaction surveys, you can make informed decisions and take action to address any issues or concerns that may have been raised. This proactive approach can help improve the relationship between students and campus police and create a safer and more secure campus environment for all. Start conducting student satisfaction surveys today.

Custom Surveys

Partner With Officer Survey to Discover What Your Officers Need!

What is Procedural Justice?

Procedural justice is a concept that examines how police officers interact with members of the community. When the community views police officers as legitimate, they are more likely to comply with the law. They are also more likely to agree with the decisions and less likely to be aggressive or hostile toward police officers.

Researchers have found, repeatedly and across different ethnic groups and communities, that departments that practice these principles see increased public support, cooperation, and compliance with the law. In this way, these principles – cornerstones of procedural justice – are essential to police legitimacy.

Roadmap

Procedural justice is a set of four basic actions police officers can take to create trust and legitimacy.

  1. Treating people with dignity and respect.
  2. Giving citizens a voice during encounters.
  3. Being neutral in decision-making.
  4. Conveying trustworthy motives.
Roadmap

What Police Chiefs are Saying

What Community Members are Saying

Officer Smith was great and provided a lot of help during the situation.

Very kind, caring, informative and professional.

Very professional and polite.

He was fantastic. No complaints.

Officer Mark is always caring and compassionate. He is a true professional.

Trust by local governments across the country

Officer Survey is a community and employee engagement solution designed specifically for law enforcement agencies. By leveraging the power of data-driven insights, our survey helps agencies build stronger relationships with their communities, improve internal communication and collaboration, and drive positive change.

Here are just a few of the benefits that Officer Survey can offer:

  1. Improved community relations: Our survey provides valuable insights into community perceptions of your agency, helping you identify areas for improvement and build stronger, more trusting relationships.
  2. Enhanced internal communication and collaboration: Our survey helps you understand the needs and concerns of your officers, fostering a more positive and collaborative work environment.
  3.  Data-driven decision-making: Our survey provides actionable data that can be used to inform decision-making, drive change, and measure progress.
  4. Increased transparency: By engaging with your community and employees through our survey, you can demonstrate your commitment to transparency and accountability.
  5. Cost-effective solution: Our survey is an affordable and efficient way to gather valuable insights, with no need for expensive consultants or lengthy surveys.

Overall, Officer Survey is a powerful tool that can help you build stronger, more effective relationships with your communities and employees. It is a valuable investment that will pay dividends for years to come.