Transparent Pricing
Agencies using Officer Survey have seen an overall 97% community satisfaction rate and a tremendous drop in officer complaints.
The all-in-one platform
Everything Plan
Single Plans
Everything Plan
Small Agency
$3495
Paid annually
- Up to 50 officers
- 5 Admin Accounts
- 5 Free Floating Licenses
- Unlimited Post Interaction Officer Surveys
- Unlimited Online Community Surveys
- Unlimited Employee Surveys
- Early Intervention Tool
- Individual Officer Behavior Analysis
- Advanced Analytics
- AI-powered sentiment insights
Mid-Size Agency
$4995
Paid annually
- Up to 250 officers
- 10 Admin Accounts
- 5 Free Floating Licenses
- Unlimited Post Interaction Officer Surveys
- Unlimited Online Community Surveys
- Unlimited Employee Surveys
- Early Intervention Tool
- Individual Officer Behavior Analysis
- Advanced Analytics
- AI-powered sentiment insights
Large Agency
Custom Pricing
- Over 250 officers
- 20 Admin Accounts
- 5 Free Floating Licenses
- Unlimited Post Interaction Officer Surveys
- Unlimited Online Community Surveys
- Unlimited Employee Surveys
- Early Intervention Tool
- Individual Officer Behavior Analysis
- Advanced Analytics
- AI-powered sentiment insights
* The pricing above does not include SMS automation surveys. Please get in touch with us for pricing information.
WHAT’S INCLUDED
Features
Account
- Admin Account
- Officers account
- Free Floating Licenses
User Interface
- Early Intervention System
- Officer Performance Dashboard
- In-App Email Support
- SMS Surveys (additional charges)
- Dashboard / User Management
- Advanced Filtration
- Individual Officer Dashboard
- Agency Logo / Cover Page
- Officer Profile with image
- Officer Appeal
Survey Builder
- Custom Survey Builder
- Multiple Survey Builder
- Survey Template
- Survey Template Guide
- Survey Questions
- Survey Responses
- Anonymous Responses
- Employee Engagement Surveys
- Exit Surveys
- Pre-Hire Surveys
- Job Satisfaction Surveys
- Employee Pulse Surveys
- Share Results
- Real-time Responses
- Responses by percentage
- Officers Accounts
- Assignment Additions
- Oversight Committee accounts
- Custom Agency Registration Link
- Custom Agency Domain
- Overall Agency Public Sentiment Score
- Officer Public Sentiment Score
- Surveys by Zipcodes Analysis
- Multiple Language Respones
Additional Features
- Advanced Analytics
- Reassign Accounts
- Citizen Callback Portal
- Citizen Lookup
- Supervisor Notes
- Employee Performance Tracker
- Bulk Import
Services & Support
- Free onboarding
- Email Support
- Free Setup & implementation
- Expedited Support
Small Agency
Account
Account
- 5 Admin Accounts
- Up to 50 officer accounts
- 5 Free Floating Licenses
User Interface
User Interface
- Early Intervention System
- Officer Performance Dashboard
- In-App Email Support
- SMS Surveys (optional / additional charges)
- Executive Dashboard / User Management
- Advanced Filtration
- Individual Officer Dashboard
- Agency Logo / Cover Page
- Officer Profile with image
- Officer Appeal
Survey Builder
Survey Builder
- Custom Survey Builder
- Multiple Survey Builder
- Survey Template
- Survey Template Guide
- Survey Questions
- Survey Responses
- Anonymous Responses
- Employee Engagement Surveys
- Exit Surveys
- Pre-Hire Surveys
- Job Satisfaction Surveys
- Employee Pulse Surveys
- Share Results
- Real-time Responses
- Responses by percentage
- Officers Accounts
- Assignment Additions
- Oversigtht Committee accounts (if required)
- Custom Agency Registration Link
- Custom Agency Domain
- Overall Agency Public Sentiment Score
- Individual Officer Public Sentimore Score
- Surveys by Zipcodes Analysis
- Multiple Language Respones
Additional Features
Additional Features
- Advanced Analytics
- Reassign Accounts
- Citizen Callback Portal
- Citizen Lookup
- Supervisor Notes
- Employee Performance Tracker
- Bulk Import
Services & Support
Services & Support
- Free onboarding
- Email Support
- Free Account Setup and implementation
- Expedited Support
Mid-Size Agency
Account
Account
- 10 Admin Accounts
- Up to 250 officer accounts
- 5 Free Floating Licenses
User Interface
User Interface
- Early Intervention System
- Officer Performance Dashboard
- In-App Email Support
- SMS Surveys (optional / additional charges)
- Executive Dashboard / User Management
- Advanced Filtration
- Individual Officer Dashboard
- Agency Logo / Cover Page
- Officer Profile with image
- Officer Appeal
Survey Builder
Survey Builder
- Custom Survey Builder
- Multiple Survey Builder
- Survey Template
- Survey Template Guide
- Survey Questions
- Survey Responses
- Anonymous Responses
- Employee Engagement Surveys
- Exit Surveys
- Pre-Hire Surveys
- Job Satisfaction Surveys
- Employee Pulse Surveys
- Share Results
- Real-time Responses
- Responses by percentage
- Officers Accounts
- Assignment Additions
- Oversigtht Committee accounts (if required)
- Custom Agency Registration Link
- Custom Agency Domain
- Overall Agency Public Sentiment Score
- Individual Officer Public Sentimore Score
- Surveys by Zipcodes Analysis
- Multiple Language Respones
Survey Builder
Additional Features
- Advanced Analytics
- Reassign Accounts
- Citizen Callback Portal
- Citizen Lookup
- Supervisor Notes
- Employee Performance Tracker
- Bulk Import
Services & Support
Services & Support
- Free onboarding
- Email Support
- Free Account Setup and implementation
- Expedited Support
Large Agency
Account
Account
- 20 Admin Accounts
- Over 250 officer accounts
- 5 Free Floating Licenses
User Interface
User Interface
- Early Intervention System
- Officer Performance Dashboard
- In-App Email Support
- SMS Surveys (optional / additional charges)
- Executive Dashboard / User Management
- Advanced Filtration
- Individual Officer Dashboard
- Agency Logo / Cover Page
- Officer Profile with image
- Officer Appeal
Survey Builder
Survey Builder
- Custom Survey Builder
- Multiple Survey Builder
- Survey Template
- Survey Template Guide
- Survey Questions
- Survey Responses
- Anonymous Responses
- Employee Engagement Surveys
- Exit Surveys
- Pre-Hire Surveys
- Job Satisfaction Surveys
- Employee Pulse Surveys
- Share Results
- Real-time Responses
- Responses by percentage
- Officers Accounts
- Assignment Additions
- Oversigtht Committee accounts (if required)
- Custom Agency Registration Link
- Custom Agency Domain
- Overall Agency Public Sentiment Score
- Individual Officer Public Sentimore Score
- Surveys by Zipcodes Analysis
- Multiple Language Respones
Additional Features
Additional Features
- Advanced Analytics
- Reassign Accounts
- Citizen Callback Portal
- Citizen Lookup
- Supervisor Notes
- Employee Performance Tracker
- Bulk Import
Services & Support
Services & Support
- Free onboarding
- Email Support
- Free Account Setup and implementation
- Expedited Support
Single Plans
Online Community Surveys
$1995
Paid annually
- 3 Admin Accounts
- Unlimited Online Surveys
- Unlimited Polls
- Instant Responses and Reporting
- Export Results
- In-App Email Support
- Custom Survey Builder
- Multiple Survey Builder
- Unlimited Survey Questions
- Unlimited Survey Responses
- Anonymous Responses
- Result Sharing on Social Media / Email / Text / Web Page
- Real-time Responses
- Free onboarding
- Email Support
Employee Surveys
$2495
Paid annually
- 3 Admin Accounts
-
500 Officer accounts
(Over 500 please contact us) - Unlimited Employee Surveys
- Unlimited Polls
- Employee Engagement Surveys
- Employee Pulse Surveys
- Exit Surveys
- Pre-Hire Surveys
- Job Satisfaction Surveys
- Recruitment Surveys
- Onboarding Surveys
- In-App Email Support
- Custom Survey Builder
- Multiple Survey Builder
- Survey Template Guide
- Unlimited Survey Questions
- Unlimited Survey Responses
- Anonymous Responses
- Internal / Email / Text / Web Page Result Sharing
- Real-time Responses
- Free onboarding
- Email Support
Officer Survey
Post-interaction surveys
$2995
Paid annually
Up to 250 Officers
- 10 Admin Accounts
- 5 Free Floating Licenses
- Unlimited Post Interaction Officer Surveys
- Early Intervention Tool
- Individual Officer Behavior Analysis
- Advanced Analytics
- AI-powered sentiment insights
- Officer Performance Dashboard
- In-App Email Support
- SMS Surveys (optional / additional charges)
- Executive Dashboard / User Management
- Advanced Filtration
- Individual Officer Dashboard
- Agency Logo / Cover Page
- Officer Profile with image
- Officer Appeal
- Custom Survey Builder
- Survey Template
- Survey Template Guide
- Survey Questions
- Survey Responses
- Anonymous Responses
- Share Results
- Real-time Responses
- Responses by percentage
- Officers Accounts
- Assignment Additions
- Oversigtht Committee accounts (if required)
- Custom Agency Registration Link
- Custom Agency Domain
- Overall Agency Public Sentiment Score
- Individual Officer Public Sentiment Score
- Surveys by Zipcodes Analysis
- Multiple Language Respones
- Reassign Accounts
- Citizen Callback Portal
- Citizen Lookup
- Supervisor Notes
- Employee Performance Tracker
- Bulk Import
- Free onboarding
- Email Support
- Free Account Setup and implementation
- Expedited Support
* The pricing above does not include SMS automation surveys. Please get in touch with us for pricing information.
The all-in-one platform
Everything Plan
Small Agency
$3495
Paid annually
- Up to 50 officers
- 5 Admin Accounts
- 5 Free Floating Licenses
- Unlimited Post Interaction Officer Surveys
- Unlimited Online Community Surveys
- Unlimited Employee Surveys
- Early Intervention Tool
- Individual Officer Behavior Analysis
- Advanced Analytics
- AI-powered sentiment insights
Mid-Size Agency
$4995
Paid annually
- Up to 250 officers
- 10 Admin Accounts
- 5 Free Floating Licenses
- Unlimited Post Interaction Officer Surveys
- Unlimited Online Community Surveys
- Unlimited Employee Surveys
- Early Intervention Tool
- Individual Officer Behavior Analysis
- Advanced Analytics
- AI-powered sentiment insights
Large Agency
Custom Pricing
- Over 250 officers
- 20 Admin Accounts
- 5 Free Floating Licenses
- Unlimited Post Interaction Officer Surveys
- Unlimited Online Community Surveys
- Unlimited Employee Surveys
- Early Intervention Tool
- Individual Officer Behavior Analysis
- Advanced Analytics
- AI-powered sentiment insights
* The pricing above does not include SMS automation surveys. Please get in touch with us for pricing information.
Single Plans
Online Community Surveys
$1995
Paid annually
- 1 Admin Account
- Unlimited Online Surveys
- Instant Responses and Reporting
- Export Results
- In-App Email Support
- Custom Survey Builder
- Multiple Survey Builder
- Unlimited Survey Questions
- Unlimited Survey Responses
- Anonymous Responses
- Result Sharing on Social Media / Email / Text / Web Page
- Real-time Responses
- Free onboarding
- Email Support
Employee Surveys
$2495
Paid annually
- 3 Admin Account
-
500 Officers account
(Over 500 please contact us) - Unlimited Employee Surveys
- Unlimited Polls
- Employee Engagement Surveys
- Employee Pulse Surveys
- Exit Surveys
- Pre-Hire Surveys
- Job Satisfaction Surveys
- Recruitment Surveys
- Onboarding Surveys
- In-App Email Support
- Custom Survey Builder
- Multiple Survey Builder
- Survey Template Guide
- Unlimited Survey Questions
- Unlimited Survey Responses
- Anonymous Responses
- Internal / Email / Text / Web Page Result Sharing
- Real-time Responses
- Free onboarding
- Email Support
Online Community Surveys
$1995
Paid annually
- 3 Admin Accounts
- Unlimited Online Surveys
- Unlimited Polls
- Instant Responses and Reporting
- Export Results
- In-App Email Support
- Custom Survey Builder
- Multiple Survey Builder
- Unlimited Survey Questions
- Unlimited Survey Responses
- Anonymous Responses
- Result Sharing on Social Media / Email / Text / Web Page
- Real-time Responses
- Free onboarding
- Email Support
Employee Surveys
$2495
Paid annually
- 3 Admin Accounts
-
500 Officer accounts
(Over 500 please contact us) - Unlimited Employee Surveys
- Unlimited Polls
- Employee Engagement Surveys
- Employee Pulse Surveys
- Exit Surveys
- Pre-Hire Surveys
- Job Satisfaction Surveys
- Recruitment Surveys
- Onboarding Surveys
- In-App Email Support
- Custom Survey Builder
- Multiple Survey Builder
- Survey Template Guide
- Unlimited Survey Questions
- Unlimited Survey Responses
- Anonymous Responses
- Internal / Email / Text / Web Page Result Sharing
- Real-time Responses
- Free onboarding
- Email Support
Officer Survey
Post-interaction surveys
$2995
Paid annually
Up to 250 Officers
- 10 Admin Accounts
- 5 Free Floating Licenses
- Unlimited Post Interaction Officer Surveys
- Early Intervention Tool
- Individual Officer Behavior Analysis
- Advanced Analytics
- AI-powered sentiment insights
- Officer Performance Dashboard
- In-App Email Support
- SMS Surveys (optional / additional charges)
- Executive Dashboard / User Management
- Advanced Filtration
- Individual Officer Dashboard
- Agency Logo / Cover Page
- Officer Profile with image
- Officer Appeal
- Custom Survey Builder
- Survey Template
- Survey Template Guide
- Survey Questions
- Survey Responses
- Anonymous Responses
- Share Results
- Real-time Responses
- Responses by percentage
- Officers Accounts
- Assignment Additions
- Oversigtht Committee accounts (if required)
- Custom Agency Registration Link
- Custom Agency Domain
- Overall Agency Public Sentiment Score
- Individual Officer Public Sentiment Score
- Surveys by Zipcodes Analysis
- Multiple Language Respones
- Reassign Accounts
- Citizen Callback Portal
- Citizen Lookup
- Supervisor Notes
- Employee Performance Tracker
- Bulk Import
- Free onboarding
- Email Support
- Free Account Setup and implementation
- Expedited Support
* The pricing above does not include SMS automation surveys. Please get in touch with us for pricing information.
What's Included with Everything plan
Features
Account
- Admin Account
- Officers account
- Free Floating Licenses
User Interface
- Early Intervention System
- Officer Performance Dashboard
- In-App Email Support
- SMS Surveys (additional charges)
- Dashboard / User Management
- Advanced Filtration
- Individual Officer Dashboard
- Agency Logo / Cover Page
- Officer Profile with image
- Officer Appeal
Survey Builder
- Custom Survey Builder
- Multiple Survey Builder
- Survey Template
- Survey Template Guide
- Survey Questions
- Survey Responses
- Anonymous Responses
- Employee Engagement Surveys
- Exit Surveys
- Pre-Hire Surveys
- Job Satisfaction Surveys
- Employee Pulse Surveys
- Share Results
- Real-time Responses
- Responses by percentage
- Officers Accounts
- Assignment Additions
- Oversight Committee accounts
- Custom Agency Registration Link
- Custom Agency Domain
- Overall Agency Public Sentiment Score
- Officer Public Sentiment Score
- Surveys by Zipcodes Analysis
- Multiple Language Respones
Additional Features
- Advanced Analytics
- Reassign Accounts
- Citizen Callback Portal
- Citizen Lookup
- Supervisor Notes
- Employee Performance Tracker
- Bulk Import
Services & Support
- Free onboarding
- Email Support
- Free Setup & implementation
- Expedited Support
Small Agency
Account
Account
- 5 Admin Account
- Up to 50 officers account
- 5 Free Floating Licenses
User Interface
User Interface
- Early Intervention System
- Officer Performance Dashboard
- In-App Email Support
- SMS Surveys (optional / additional charges)
- Executive Dashboard / User Management
- Advanced Filtration
- Individual Officer Dashboard
- Agency Logo / Cover Page
- Officer Profile with image
- Officer Appeal
Survey Builder
Survey Builder
- Custom Survey Builder
- Multiple Survey Builder
- Survey Template
- Survey Template Guide
- Survey Questions
- Survey Responses
- Anonymous Responses
- Employee Engagement Surveys
- Exit Surveys
- Pre-Hire Surveys
- Job Satisfaction Surveys
- Employee Pulse Surveys
- Share Results
- Real-time Responses
- Responses by percentage
- Officers Accounts
- Assignment Additions
- Oversigtht Committee accounts (if required)
- Custom Agency Registration Link
- Custom Agency Domain
- Overall Agency Public Sentiment Score
- Individual Officer Public Sentimore Score
- Surveys by Zipcodes Analysis
- Multiple Language Respones
Additional Features
Additional Features
- Advanced Analytics
- Reassign Accounts
- Citizen Callback Portal
- Citizen Lookup
- Supervisor Notes
- Employee Performance Tracker
- Bulk Import
Services & Support
Services & Support
- Free onboarding
- Email Support
- Free Account Setup and implementation
- Expedited Support
Mid-Size Agency
Account
Account
- 10 Admin Account
- Up to 250 officers account
- 5 Free Floating Licenses
User Interface
User Interface
- Early Intervention System
- Officer Performance Dashboard
- In-App Email Support
- SMS Surveys (optional / additional charges)
- Executive Dashboard / User Management
- Advanced Filtration
- Individual Officer Dashboard
- Agency Logo / Cover Page
- Officer Profile with image
- Officer Appeal
Survey Builder
Survey Builder
- Custom Survey Builder
- Multiple Survey Builder
- Survey Template
- Survey Template Guide
- Survey Questions
- Survey Responses
- Anonymous Responses
- Employee Engagement Surveys
- Exit Surveys
- Pre-Hire Surveys
- Job Satisfaction Surveys
- Employee Pulse Surveys
- Share Results
- Real-time Responses
- Responses by percentage
- Officers Accounts
- Assignment Additions
- Oversigtht Committee accounts (if required)
- Custom Agency Registration Link
- Custom Agency Domain
- Overall Agency Public Sentiment Score
- Individual Officer Public Sentimore Score
- Surveys by Zipcodes Analysis
- Multiple Language Respones
Survey Builder
Additional Features
- Advanced Analytics
- Reassign Accounts
- Citizen Callback Portal
- Citizen Lookup
- Supervisor Notes
- Employee Performance Tracker
- Bulk Import
Services & Support
Services & Support
- Free onboarding
- Email Support
- Free Account Setup and implementation
- Expedited Support
Large Agency
Account
Account
- 20 Admin Account
- Over 250 officers account
- 5 Free Floating Licenses
User Interface
User Interface
- Early Intervention System
- Officer Performance Dashboard
- In-App Email Support
- SMS Surveys (optional / additional charges)
- Executive Dashboard / User Management
- Advanced Filtration
- Individual Officer Dashboard
- Agency Logo / Cover Page
- Officer Profile with image
- Officer Appeal
Survey Builder
Survey Builder
- Custom Survey Builder
- Multiple Survey Builder
- Survey Template
- Survey Template Guide
- Survey Questions
- Survey Responses
- Anonymous Responses
- Employee Engagement Surveys
- Exit Surveys
- Pre-Hire Surveys
- Job Satisfaction Surveys
- Employee Pulse Surveys
- Share Results
- Real-time Responses
- Responses by percentage
- Officers Accounts
- Assignment Additions
- Oversigtht Committee accounts (if required)
- Custom Agency Registration Link
- Custom Agency Domain
- Overall Agency Public Sentiment Score
- Individual Officer Public Sentimore Score
- Surveys by Zipcodes Analysis
- Multiple Language Respones
Additional Features
Additional Features
- Advanced Analytics
- Reassign Accounts
- Citizen Callback Portal
- Citizen Lookup
- Supervisor Notes
- Employee Performance Tracker
- Bulk Import
Services & Support
Services & Support
- Free onboarding
- Email Support
- Free Account Setup and implementation
- Expedited Support
Community Policing Grants
We invite you to apply for our funding opportunities to support your community policing and public safety efforts. If approved, you will have 30 days to use the funds.
What Police Chiefs are Saying
We held events such as coffee with a cop, but typically see people who were more supportive to law enforcement making it difficult to understand the challenges we faced in other communities. There is a need to get feedback from those we directly interact with during our calls for service: this provides the best way to understand the public’s perception as to how they judged the legitimacy, competency and professionalism of our department.
Very easy to use and easy to set up
Gives us a good understanding of where we can improve, and provides us with a better understanding of how our residents and visitors view our levels of service.
So far, I believe we are on track to rebuilding our community’s trust and I believe adding Officer Survey to our toolbox has been a strong contributor toward accomplishing this goal.
Ease of use and ability to see the reviews as they come in. This is the only platform we looked at.
I would highly recommend other agencies use Officer Survey.
I liked is the ability to set “performance triggers” to help us identify potential struggles our officers may be going through. This aspect is huge in getting our officer’s help.
What Community Members are Saying
Officer Smith was great and provided a lot of help during the situation.
Very kind, caring, informative and professional.
Very professional and polite.
He was fantastic. No complaints.
Officer Mark is always caring and compassionate. He is a true professional.